Iniciative #8 – Digital Journey for Public Administration

Rationale

The Public Administration must set an example by taking a pioneering role in digital transformation.

There are discrepancies in the levels of digital maturity among different entities, as well as ongoing needs for digital skills development among their professionals.

It is essential to define a common transformation journey, with shared requirements for all Public Administration sectors.

This approach will reduce digital disparities among entities, ensure uniform progress, and create a solid foundation for the public sector to offer more efficient and highquality services, responding swiftly to the needs of citizens and businesses.

Details

This initiative establishes a digital transformation pathway for Public Administration entities, with the aim of enhancing the efficiency of their internal processes and improving the quality of the services they provide.

The programme begins with a digital maturity assessment, which determines the current status of each entity in their transformation process. This assessment enables ongoing monitoring to facilitate structured and attainable progress.

A key element of this transformation is the provision of digital skills training for Public Administration workers, including managers and leaders. Proper training is essential for a digital transformation that positively impacts the Government as a whole, ensuring that public services become more agile and effective.

The initiative will also establish a shared development and transformation environment that encourages the exchange of best practices, success stories, barriers, challenges and use cases among Public Administration entities.