Strategies
Update 29.12.2025Learn about all the current digital strategies, as well as their respective action plans.
Digital Commerce Accelerators
Last update of the initiative: 03/10/2023
Digital maturity assessment
This page allows Digital Commerce Accelerators, as territorial support structures, to assess the digital maturity of companies in the retail and consumer-facing services sectors.
This assessment methodology establishes 5 maturity levels per dimension
The digital maturity assessment is available to any organisation, in the public or private sector, and can be applied regardless of the nature or size of the business.
This methodology assesses company maturity across 6 dimensions
Strategy and Innovation
A company demonstrates maturity in Strategy and Innovation when it is open to change and innovation and has the ability to continuously plan and foster its digital transformation.
Cybersecurity and Privacy
The ability to protect company data, as well as the data of customers, partners and employees.
Customer Relationship
The ability to approach the business with a customer-centric focus, offering experiences based on what customers need and how they want to be served, supported by technology that enables engagement and customer insight.
Processes and Operations
The ability to make the company more agile and efficient through process digitalisation and task automation.
Capital and Finance
The ability to manage profitability in a sustainable way, having a clear view of the current financial situation and the capacity to anticipate results.
Partnerships
The ability to create a dynamic ecosystem of partners that help the company succeed in an increasingly digital market.
About IDC
For more than 50 years, IDC’s mission has been to support IT professionals, business decision-makers and investors in making informed decisions about Technology and Digital Transformation. IDC is the world’s leading company in market intelligence, advisory services and event organisation for the Information Technology, Telecommunications and Consumer Electronics markets. More than 1,100 IDC analysts provide in-depth insight into opportunities, technology trends and market evolution at global, regional and local levels, across more than 110 countries.
Email: portugal@idc.com