Highlights
Update 30.11.2025Discover the highlights about the digital transformation in Public Administration.
Home Affairs
Applicable legislation
See Government Order No. 127/2025/1, of 24 March, from the Government Area of the Home Affairs, which approves the schedule for implementing measures by public entities to establish an omnichannel service. This document is available in Portuguese only.
Home Affairs
Schedule
The measures set out in Decree-Law no. 49/2024, of 8 August, must be implemented within the deadlines estabished in Annex to Government Order No. 127/2025/1, of 24 March.
Update 28.03.2025 Maximum implementation deadlines
- Reference Design System dec 27
- Cataloguing of all Services jun 26
- Channel Integration dec 28
- Secondary Phone Lines N/A
- Messaging Platform jun 26
- Payments Platform dec 26
- Open Data Provision dec 28
- Digital Authentication jun 26
Home Affairs
Schedule
The measures set out in Decree-Law no. 49/2024, of 8 August, must be implemented within the deadlines estabished in Annex to Government Order No. 127/2025/1, of 24 March.
Update 28.03.2025 Maximum implementation deadlines
- Reference Design System dec 27
- Cataloguing of all Services jun 26
- Channel Integration dec 28
- Secondary Phone Lines N/A
- Messaging Platform jun 26
- Payments Platform dec 26
- Open Data Provision dec 28
- Digital Authentication jun 26
Home Affairs
Schedule per entity
Maximum implementation deadlines
- Reference Design System dec 27
- Cataloguing of all Services jun 26
- Channel Integration dec 27
- Secondary Phone Lines N/A
- Messaging Platform jun 26
- Payments Platform N/A
- Open Data Provision dec 27
- Digital Authentication jun 26
Home Affairs
Schedule per entity
Entity
General Secretariat of the Ministry of Internal Administration
General Secretariat of the Ministry of Internal Administration
Public Security Police
National Road Safety Authority
National Republican Guard
National Authority for Emergency and Civil Protection
Maximum implementation deadlines
- Reference Design System dec 27
- Cataloguing of all Services jun 26
- Channel Integration dec 27
- Secondary Phone Lines N/A
- Messaging Platform jun 26
- Payments Platform N/A
- Open Data Provision dec 27
- Digital Authentication jun 26