ICT Skills
Update 30.11.2025Strengthen the internal digital skills capacity of Public Administration organisations.
Strategic Line IV
ICT Skills
The shortage of human resources in the digital domain presents challenges for the Public Administration. The digitalisation of Public Services, in order to meet the needs of various stakeholders, requires the appropriate skills. Therefore, it is essential to strengthen the internal digital capacity of organisations.
Measure 4.1 - Sectoral CxO (Head of the Digital Transformation Sector)
Ensure that the various aspects of the Digital Transformation of the Public Administration and government areas are aligned with a common transversal strategy, which includes an instance at the sectoral level.
4.1.1.
Train ministerial representatives for their digital transformation role
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Measure 4.2 - TIC.GOV.PT Training Programme
Train professionals across different profiles, considering the evolution of good practices and the Public Administration Reference Architecture.
4.2.1.
Develop courses in various digital domains for ICT capacity building on the NAU platform
4.2.2.
Establish partnerships with universities to support training and project development in the Public Administration
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Measure 4.3 - Communities of Practice (CoP)
Create communities of practice to share knowledge on specific methodologies or technologies, enhancing human resource skills, promoting agile development, and facilitating the reuse of methodologies and software.
4.3.1.
Creation of a platform to foster collaboration with civil society for training and project development
4.3.2.
Promote resource sharing of to support high-value Public Administration projects
4.3.3.
Implement communities of practice in digital accessibility and usability, interoperability,open data, and other areas to be defined
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Measure 4.4 - ICT Procurement
Develop best practice guides for digital services procurement, including cross-cutting specifications by service type and pre-qualification mechanisms for suppliers.
4.4.1.
Promote innovation through procurement processes
4.4.2.
Create a centralised repository of ICT procurement specifications and best practices
4.4.3.
Develop a plan to attract young graduates in coordination with universities
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Measure 4.5 - Digital Innovation and Emerging Technologies Observatory
Development and creation of spaces for convergence and collaboration in order to promote the adoption of innovative ideas and technologies.
4.5.1.
Establish the Digital Innovation and Emerging Technologies Observatory
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Measure 4.6 - ICT Gender Balance
Increase the participation of women in ICT roles.
4.6.1.
Develop a plan of initiatives to promote, recruit and retain women in ICT roles within the Public Administration (including a situational assessment)
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